Shipping policy
Shipping Policy â FS Jewellery
Order Processing
All orders are processed within 1â2 business days
Orders are not shipped on Sundays or public holidays
Once your order is shipped, you will receive a tracking update
Delivery Time
Estimated delivery time: 3â7 business days across India
Delivery time may vary depending on your location and courier service
Shipping Charges
We offer Free Shipping on all prepaid orders
No hidden charges
Partial Payment (Advance)
Orders are confirmed only after partial payment (advance) is received
Remaining amount (if any) will be shared at the time of order confirmation
Our team may contact you for order verification before dispatch
Orders may be canceled if payment is not completed or verification fails
Advance payment is strictly non-refundable once the order is confirmed
Order Tracking
Once shipped, tracking details will be shared via SMS/Email/WhatsApp
You can track your order using the provided tracking link
Delays
While we aim to deliver on time, delays may occur due to:
- High order volume
- Courier issues
- Weather or unforeseen circumstances
We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are correct
We are not responsible for delays or losses due to incorrect address information
Damaged or Lost Packages
If your order arrives damaged, contact us within 48 hours with proof
In case of lost shipments, we will coordinate with the courier partner to resolve the issue
Contact Us
For any shipping-related queries:
- Email: order@fsjewellery.in
- WhatsApp: 7568926189
